Frequently asked questions

Where is Parcify available?

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How about the privacy of my data?

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What type of payment methods are supported?

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How do I send a new package?

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How do I know how much a delivery will cost me?

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Which items are (not) eligible for delivery?

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Does the receiver of the delivery need to have the app?

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How do I know if my package has arrived at its destination?

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What are the maximum dimensions?

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Can I get an account statement?

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How can I be sure to find a courier?

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What happens when no courier is found?

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How do I cancel a delivery?

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Are my goods insured?

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How can I have my Carrefour groceries home-delivered?

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What is a payment-by-receiver?

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What happens after requesting a payment-by-receiver?

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When will I receive the money when requesting a payment-by-receiver?

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What if the receiver refuses my request for payment upon delivery?

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How do I become a courier?

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What are the conditions for becoming a courier?

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What are the guidelines for becoming a good courier?

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How do I accept jobs?

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I don't receive any job notifications. How come?

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What should I do if I have a problem with the goods that haver to be picked up?

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What should I do if there is a problem during transport?

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How much will I get paid?

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How and when do I get paid?

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Can I cancel a ride?

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Who can work as an individual in the sharing economy?

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Do I have to pay taxes and how much?

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Written by Parcify team
Updated over a week ago

When does the tax regime for the sharing economy not apply to my situation as an employee?

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Written by Parcify team
Updated over a week ago

Deliveroo, Uber and other platforms were all negatively portrayed in the news with messages about low wages and inadequate social protection.

What about Parcify?

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Written by Parcify team
Updated over a week ago

How about my tax declaration?

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Updated over a week ago